SYSPRO: Integrated, On-Demand CRM
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SYSPRO CRM overview
Contact Management allows you to define and manage a rich set of information about the people with whom you do business as well as between individuals within your organization. This applies not only to traditional SYSPRO customers and suppliers, but also to other business relationships such as potential customers (prospects), consultants, competitors, etc.
SYSPRO Analytics facilitates quick and easy access to the information you need to make decisions that impact your customers, sales, profit, growth opportunities and business operations.
Document Flow Manager is a component of the SYSPRO e.net solutions and is designed to facilitate collaborative commerce by automating document flow between trading partners. DFM automates the processing of incoming and outgoing documents such as sales orders and purchase orders. These documents can originate from external organizations or from another application within the same organization and with Document Flow Manager automating this process, transcription errors are eliminated.
Projects and Contracts facilitates accurate profit reporting for long-term projects that require analysis of costs and revenues at each section or level with the contract or project.
Purchase orders, job activity, sales orders and invoicing for jobs attached to a project update the contract or project in real time.
Query screens and reports show up-to-date actual and committed costs, realized and projected profit at any level of the job hierarchy.
Return Merchandise provides an easy, efficient method of controlling the return or exchange of items sold to customers, ensuring visibility and tracking of the item until the transaction is concluded.
Sales Analysis provides accurate management information relating to sales activity in order to improve sales profitability and provide facilities for sales forecasting and planning at customer and product class levels.
Sales Orders enhances customer service through fast, efficient order processing and accurate, timely order fulfillment, while maximizing sales through instant access to information about stock availability, prices and possible substitutions.
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