Support

Technical support for Sage MAS 90, Sage MAS 200, Sage MAS 500 and all other Sage and HighTower software products.
To request technical support for Sage Software, HighTower enhancements, your IT network, or your HighTower-hosted website, please complete the form below. Please give a detailed description of the nature of the problem you are experiencing, the precise wording of any error message you are receiving, and a brief description of how the problem first presented itself. Be sure to indicate how you would like us to contact you.

For non-emergency technical support, please use the Tech Support Request form.

After Hours Emergency Support

Billing Policy:Our normal hours of operation are Monday through Friday, 9:00 A.M. to 5:00 P.M. CST, excluding holidays.
After Hours Emergency service is provided at the rate of $300 per hour (20 minute minimum) with a $150 incident fee. If an on-site visit is required, all time (including travel) will be billed at the after hours emergency rate.
Agreement:
 
Support Needed:  There are three areas of technical support at HighTower, please select one:


HelpDesk - Contact HelpDesk to resolve software application issues in Sage MAS 90, Sage MAS 200 or any of the Sage Abra products.
Service - Contact Service to resolve hardware or network related issues.
Internet Services - Contact Internet Services to resolve Web Hosting, Internet Email or other internet related issues.
 
Name:
Company:
Email:

Phone:
Enter a phone number that will ring through to where you are now.
Issues:
   
  Bold text indicates required fields.





Sage Software
HighTower Software
IT Networking
Support Bank of Time
GoToAssist
Contact Help Desk
After Hours Emergency
Unlocking Keys
News

 
"I'm lovin' it. Each call I make I get a better grasp of the product (MAS 90) and even like it better. Thanks."
John Nordquist
HighTower Client
Home  :  Price Quote  :  Sage MAS 90  :  Sage MAS 200  :  Sage MAS 500  :  Sage SalesLogix  :  Sage Abra  :   Sage MAS 90 . 200 Add-Ons
Classes   :   Software Customization   :   IT Network Services   :   Technical Support   :   Find a Reseller   :   Partner with Us   :   Contact Us
Copyright © 2008 HighTower. All rights reserved.     4709 Golf Rd., Suite 300, Skokie, IL 60076     phone  847.674.0081
Sage Software, the Sage Software logos, and the Sage Software product and service names mentioned herein are registered trademarks or
trademarks of Sage Software, Inc., or its affiliated entities. All other trademarks are property of their respective owners.
Top MAS90 Reseller Log In   :   Free Quote   :   Special Offers   :