Support
Bank of Time is a great solution for Sage MAS 90 ERP or Sage MAS 200 ERP users who bill an hourly rate for professional in need of Technical Support.
Support Bank of Time
A bank of time is a block of service hours available at a lower hourly rate than our on-demand service and support rates. Because HighTower discounts bundles of time, purchasing hours in bulk rather than one at a time can lower your support costs by more than 25 percent, depending on how many hours you buy at once.
HelpDesk
If you’re a Sage Software user, your Sage MAS 90 ERP or Sage MAS 200 ERP system necessarily evolves. The software developer releases system updates at least once annually, but your business also changes, prompting new software purchases and installations, integration issues, and occasional rough spots. That’s why HighTower offers a retainer program as insurance of sorts for your IT support needs.
Support
With a support bank of time, you can rely on HighTower to troubleshoot your network problems, ensure system security, or maintain your software far more efficiently than you could alone.
Services
Hours can be used for any of our professional services, including consulting, hardware and networking, or web design.
So if you see only error messages when trying to complete a network function, need assistance integrating Sage SalesLogix with Sage MAS 90, or haven’t ever reversed a check, you need a partner - you need HighTower - to take you through each process step by step. (Custom programming projects cannot be deducted from this retainer.)
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