IT Services
Full IT services including consultation, installation and deployment of business software/hardware network systems.
Network Support/ Maintenance Plan
HighTower appreciates the critical role of software in today’s small or mid-market business. We implement hundreds of systems a year, and our contact with customers continues well beyond network initiation. That’s because business requirements change, and software and systems need servicing.
You need a partner to walk you through it all. You hire an accountant to do your taxes because you aren’t familiar with the tax laws. Similarly, you can rely on HighTower to troubleshoot your network problems, ensure system security, or maintain your software far more efficiently than you could alone. A HighTower support/ maintenance plan — called HighTower Network Administration — provides access to superior, real-time service and specialized knowledge. You gain the time to focus on your core business, improved morale (because your system functions as it should), lower costs (on labor, materials, and employee opportunity to fulfill primary duties), and new perspectives.
HighTower sells banks of hours (volume discounts are available) specifically for flexible use between regular IT maintenance and unplanned events — when something needs to be fixed or explained, usually quickly. Maintenance is anticipated care and feeding; support is on-demand.
Given the complicated nature of information technology and the speed with which it changes, it makes sense to have HighTower fix specific problems, propose network adjustments, and determine how new technologies might help in ways you haven’t considered.
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