Contact HighTower to receive emergency technical support for Sage Software, HighTower enhancements, IT network, or your HighTower-hosted website.
To request technical support for Sage Software, HighTower enhancements, your IT
network, or your HighTower-hosted website, please complete the form below. Please
give a detailed description of the nature of the problem you are experiencing, the
precise wording of any error message you are receiving, and a brief description
of how the problem first presented itself. Be sure to indicate how you would like
us to contact you.
For non-emergency technical support, please use the Tech Support Request form.
After Hours Emergency Support
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| Billing Policy: | Our normal hours of operation are Monday through Friday, 9:00 A.M. to 5:00 P.M. CST, excluding holidays.
After Hours Emergency service is provided at the rate of $300 per hour (20 minute minimum) with a $150 incident fee. If an on-site visit is required, all time (including travel) will be billed at the after hours emergency rate.
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Support Needed: |
There are three areas of technical support at HighTower, please select
one:
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Name:
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Company:
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Email:
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Phone:
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Enter a phone number that will ring through to where you are now.
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Issues:
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Bold text indicates required fields.
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"Very effective, friendly and professional service!" Gene
HighTower Client
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